Many experts now believe that a person’s emotional intelligence quotient (EQ) may be more important than their IQ and is certainly a better predictor of success, quality of relationships, and overall happiness.
It’s interesting to note how the concept of emotional intelligence has evolved over the years, from its inception as something called “social intelligence” all the way back in the 1930’s, to “emotional strength” in the mid-20th century, to its current terminology, “emotional intelligence.”
We wrote an article in 'The Peacock Pep Talk' entitled Empathy recently. Empathy is the ability to discern the feelings of others, understand their emotions, and utilize that understanding to relate to others more effectively. Here, in this EBook / EPresentation, we share with you the overview of where Empathy roots out from - Emotional Intelligence.
If you think Emotional Intelligence is only important for those who always have to interact or communicate with people, think it again. It’s essential to basically every aspect of life - workplace or personal. Although the EBook is inclined to the workplace, it is applicable to all circumstances.
Ms Shantini Nadarajah, has worked in various industries such as; Legal, Manufacturing, Marketing, Fashion Retailing, E-Commerce Network Marketing, Food & Beverage and Business Process Outsourcing over the last 27 years.
Her rich experience, skills and training has taken her abroad to many countries and has given her a unique insight into cross cultural people management, deeper understanding of emotional intelligence, organizational dynamics including an appreciation of multi-cultural work environment.
She holds a Master Degree in Management, professional qualifications in Computer Programming (UK), Grooming & Modelling (India), Business & Administrative Management (UK), Psychology (UK), Elder Caregiving (UK), a Certified Practitioner in NLP (Australia), Certified Master Trainer (New York, USA), a Certified PSMB Trainer (Malaysia) and a Certified Trainer & Assessor (ASQA, Australia)
She has worked and consulted under various positions specializing in the set-up of International Business Operations, leading change and growth under Human Resources, Training, Learning & Development, Customer Relationship Engagement, Corporate Governance and Quality Management.
She is a good communicator in people and a passionate international motivational speaker in business, personal development and management topics especially in the grooming of emerging business leaders and future women leaders.
With a passion for music, Shantini is a self-motivated achiever, committed in whatever she does and thankful for the gift of life she enjoys. Her vision is to make a humble and positive difference to individuals and the environment. She believes that having courage, passion and kindness can imprint a magical difference to one’s LIFE.
Shiyamala Devi a/p Balachandran
EQ is as important than IQ...
Sheila Wong Yen Min
So informative and easy to understand. Really learnt a lot from this book which I will surely apply in my personal life and business. Awesome!