SKM GUEST SERVICE OPERATIONS (LEVEL 3)

Duration
12 Month(s)

Intakes
Jan Mar May Jul Sep Nov

Study Mode
Full Time

Tuition Fee
RM 10900.00

Loan Available
PTPK (Terms and Conditions Apply), Bank Rakyat, KOJADI

This Program provides students with professional skills to operate at the front office in various types of hospitality operations. It entails both theoretical and practical training  that equip students with thorough technical, interpersonal and operational skills that will allow them to hold positions as receptionists, cashiers, night auditors, guest relation representatives, concierge, public relation officer and sales clerks.

Reception Activities Handling, Front Office Database Administration, Guest Relation activities handling, Concierge Services, Front Office Procurement Requisition, Front Office Staff Administration, Front Office Staff Development

16-45 years old, PMR/ SPM/ "O" Level/ UEC/ PT3 Certificate Holders

Front Office Manager, Receptionist, housekeeper

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